detpkr Privacy Policy – How We Collect, Use, and Protect Your Data

01 About This Privacy Policy

This Privacy Policy applies to all personal data processed by detpkr in connection with the operation of the detpkr platform, including the website accessible at detpkr.com, the mobile-optimised browser interface, and all associated services, games, payment processing functions, and customer support channels.

This Policy should be read alongside detpkr's Terms & Conditions and Responsible Gaming Policy, all of which together govern the relationship between detpkr and its registered players. By registering a detpkr account, making a deposit, or using any feature of the platform, you acknowledge that you have read and understood this Privacy Policy.

detpkr is committed to handling your personal data with transparency, care, and in full compliance with the data protection obligations that arise from our international gaming licence. This policy is written in clear language so that Pakistani players can understand precisely what happens to their information without needing a legal background to interpret it.

02 Data Controller

The data controller responsible for your personal data collected through the detpkr platform is the detpkr operating entity, operating under an international gaming licence. As data controller, detpkr determines the purposes and means by which your personal data is processed. For all data protection enquiries, you may contact detpkr through the channels listed in Section 15 of this Policy.

03 Personal Data We Collect

detpkr collects personal data across several categories. The table below sets out what we collect, why it is collected, and whether it is mandatory for platform use:

04 How We Collect Your Data

detpkr collects personal data through the following channels and mechanisms:

Directly from you

• During account registration, when you provide your name, email address, date of birth, mobile number, and residential address.
• During the KYC verification process, when you upload identity documents and proof of address.
• When you make a deposit or request a withdrawal, providing your payment account details.
• When you contact the detpkr support team via live chat or email, the content of that communication is recorded.
• When you complete any voluntary survey, feedback form, or promotional entry on the platform.

Automatically from your device

• IP address and approximate geolocation data collected at login and during each session for security and fraud detection purposes.
• Device fingerprint information including browser type, operating system version, and screen resolution, used to identify account access from unrecognised devices.
• Session data including pages visited, games launched, bet amounts, session duration, and navigation patterns, collected via first-party analytics.
• Cookies and similar tracking technologies as described in Section 9 of this Policy.

From third parties

• Identity verification results from third-party KYC service providers who cross-reference the documents you submit against official databases.
• Fraud risk scores and AML screening results from financial crime compliance providers with whom detpkr has data processing agreements.
• Payment confirmation data from JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, Raast, and USDT network processors, confirming transaction amounts and account identifiers.

05 How We Use Your Personal Data

detpkr processes your personal data for the following specific purposes. We do not use your data for any purpose that is not listed here without first seeking your explicit consent or establishing a separate lawful basis.

• Account creation and management: Processing your registration, maintaining your account profile, verifying your identity, and managing your account settings and preferences.
• Payment processing: Executing deposits and withdrawals through your chosen payment method, verifying ownership of payment accounts, and maintaining accurate transaction records.
• Regulatory compliance: Meeting KYC, AML, and responsible gaming obligations imposed by detpkr's international gaming licence, including age verification, identity verification, and source of funds checks where required.
• Fraud prevention and security: Detecting and preventing unauthorised account access, multi-accounting, collusion, money laundering, and other prohibited activities using technical controls and behavioural analysis.
• Responsible gaming monitoring: Identifying indicators of problem gambling behaviour and applying appropriate protective controls where necessary, in line with our responsible gaming obligations.
• Customer support: Responding to your queries, resolving complaints, and maintaining records of support interactions for quality assurance and dispute resolution purposes.
• Platform improvement: Analysing aggregated, anonymised usage data to understand player behaviour, improve game selection, identify technical issues, and optimise the platform experience for Pakistani players.
• Marketing communications: Sending you information about detpkr promotions, bonuses, and new games — only where you have opted in to receive such communications. You may withdraw this consent at any time.

06 Legal Basis for Processing

detpkr processes your personal data on one or more of the following legal bases depending on the specific processing activity:

• Contractual necessity: Processing required to perform the contract between you and detpkr — principally account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with the regulatory requirements of our gaming licence, including KYC, AML screening, responsible gaming controls, and record-keeping obligations.
• Legitimate interests: Processing carried out in pursuit of detpkr's legitimate business interests where those interests are not overridden by your rights — principally fraud prevention, security monitoring, and platform analytics.
• Consent: Processing conducted solely on the basis of your freely given, specific, informed consent — principally marketing communications. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

07 Data Sharing & Third Parties

detpkr does not sell, rent, or trade your personal data. We may share your personal data with the following categories of third parties only where it is necessary and on the basis described:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, Raast, and USDT TRC20 processors receive the minimum data required to execute your requested transactions.
• KYC and identity verification providers: Third-party services that verify the authenticity of identity documents you submit. These providers operate under data processing agreements with detpkr.
• Game software providers: Licensed studios and providers whose games appear on the detpkr platform. Data shared is limited to session identifiers and wager amounts required for game operation.
• AML compliance providers: Financial crime compliance services that perform sanctions screening and fraud risk assessment against your account data.
• Regulatory and law enforcement authorities: Where required by our licensing obligations or by a valid legal order, detpkr will disclose personal data to regulators, law enforcement agencies, or courts. This is done without prior notice to the player where required by law.
• Professional advisers: Legal counsel, auditors, and compliance consultants who assist detpkr with legal, financial, or regulatory matters, all of whom are bound by confidentiality obligations.

08 International Data Transfers

As an internationally licensed gaming platform serving Pakistani players, some of detpkr's data processing activities involve the transfer of personal data to jurisdictions outside Pakistan. Such transfers occur where our service providers — including KYC processors, game studio servers, and infrastructure providers — are located internationally.

Where your personal data is transferred internationally, detpkr ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Policy. These safeguards include contractual clauses in data processing agreements that bind the recipient to adequate data protection standards, and selection of service providers operating in jurisdictions with recognised data protection frameworks.

09 Cookies & Tracking Technologies

detpkr uses cookies and similar technologies on the platform to support core functionality, maintain session security, and collect analytics data that helps us understand and improve the player experience. The categories of cookies we use are described below:

• Strictly necessary cookies: Required for the platform to function. These include session cookies that maintain your login state and security tokens that protect against cross-site request forgery. These cannot be disabled without breaking core platform functionality.
• Functional cookies: Remember your preferences such as language settings, preferred payment method, and responsible gaming limit settings. Disabling these cookies will not prevent platform access but may affect your user experience.
• Analytics cookies: First-party analytics cookies that collect aggregated data about how players navigate and use the detpkr platform. This data is used to identify technical issues and improve game and feature delivery. detpkr does not use third-party advertising or tracking pixels.
• Security cookies: Used to identify unusual or suspicious activity such as multiple failed login attempts, access from flagged IP addresses, or behaviour patterns associated with fraud or multi-accounting.

You may manage your cookie preferences through your browser settings. Instructions for managing cookies vary by browser; please refer to your browser's help documentation. Note that disabling strictly necessary cookies will prevent you from logging in to your detpkr account.

10 Data Retention

detpkr retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, unless a longer retention period is required by our regulatory obligations. The following general retention periods apply:

• Account data and KYC documents: Retained for a minimum of five (5) years following account closure, as required by anti-money laundering regulations applicable under our gaming licence.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, in accordance with financial record-keeping requirements.
• Responsible gaming records: Retained for the duration of account activity and for five (5) years following account closure to support regulatory audit obligations.
• Support communications: Retained for three (3) years following resolution of the relevant query or complaint, for quality assurance and dispute resolution purposes.
• Marketing data: Retained until you withdraw consent, at which point it is deleted within thirty (30) days. Withdrawal of marketing consent does not affect other data categories.
• Analytics data: Aggregated, anonymised analytics data is retained indefinitely as it cannot be linked to individual players. Raw session logs are retained for ninety (90) days.

When data reaches the end of its retention period, it is securely and irreversibly deleted from detpkr's systems or anonymised in a manner that renders re-identification impossible.

11 Your Data Rights

You hold the following rights in relation to your personal data held by detpkr. To exercise any of these rights, contact the detpkr support team via live chat or email as described in Section 15.

12 Children and Minors

detpkr's platform is strictly for adults aged 21 years and over. detpkr does not knowingly collect personal data from individuals under the age of 21. Our registration process includes mandatory date-of-birth capture and age is verified during KYC. Where detpkr discovers that an account has been registered by a person under 21, the account will be immediately closed, all gaming activity voided, deposits returned, and any KYC data collected will be securely deleted in accordance with our data minimisation obligations.

Parents and guardians who become aware that a minor has accessed or registered on the detpkr platform should contact the support team immediately via live chat so that the account can be closed and data removed without delay.

13 Security Measures

detpkr implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include but are not limited to:

• 256-bit SSL/TLS encryption for all data transmitted between your device and detpkr's servers
• AES-256 encryption for personal data stored in detpkr's databases
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis
• Full audit logging of all access events to systems holding personal data
• Two-factor authentication available to all account holders and required for all detpkr staff accessing player data
• Regular penetration testing and vulnerability assessments conducted by independent security specialists
• Incident response procedures that enable rapid detection, containment, and notification in the event of a data breach
• Staff training on data protection and security awareness conducted on a regular basis

While detpkr takes reasonable and industry-standard measures to protect your data, no system is completely immune from risk. You also have a role to play in protecting your account — keep your login credentials confidential, enable two-factor authentication, and notify detpkr immediately if you suspect unauthorised access to your account.

14 Updates to This Privacy Policy

detpkr reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or operational procedures. Where changes are material — meaning they significantly affect how we use your personal data or the rights available to you — we will provide prior notice via the email address registered to your account or by prominent notice on the platform before the changes take effect.

Minor clarifications, corrections of typographical errors, or formatting adjustments that do not alter the substance of this Policy may be made without prior notice. The effective date at the top of this document will always reflect the date of the most recent revision. We encourage you to review this Policy periodically to stay informed about how detpkr protects your personal data. Continued use of the platform following the effective date of any revised Policy constitutes your acceptance of those changes.

15 Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or need to report a data protection concern, please contact the detpkr Data Protection team using the details below. All contact information is provided as plain text only.